Website hosting, maintenance & support

Expert, proactive support standing by daily.

Your website is a huge investment, so it makes good business sense to keep it running at optimal speed and performance.

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wordpress website maintenance

If your WordPress website isn’t working properly or is out of date, you may lose out on significant opportunities, such as leads and sales.

Your WordPress website is just like your phone – it requires frequent software updates to run at peak performance. If you stop updating the software you’ll notice it runs slower, certain features don’t function correctly anymore or there could be a security threat.

We offer monthly retainer plans to help with the maintenance of your website, support and premium hosting in Australia.

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Peace of mind

DVSM has peace of mind that everything is backed up and updated regularly. We haven’t had any issues since Launch Digital took over management of our two websites.

Michelle Joosse
Domestic Violence Service Management

FAQs

What’s included in your packages?

  • WordPress core upgrades
  • Software plugin upgrades
  • Preventative maintenance
  • Security scanning
  • Uptime monitoring
  • Daily or Hourly website and database backups with restore
  • Premium managed web hosting on Australian servers

How much does monthly maintenance and hosting cost?

The starting price for monthly website maintenance and premium web hosting on an Australian server is $100. Depending on your business and website, this may increase.

Can I maintain my own website?

Often there can be conflicts between different software on your WordPress website. On occasion this has meant a broken website or broken features on your website.

Having a broken website could be the difference between a customer working with you or working with your competitor.

Why do I need an ongoing plan?

Just like your mobile phone’s software needs updating, so does your website.

WordPress plugins are consistently updated to newer versions to comply with the latest version of WordPress, or to address security issues and bugs. It is not guaranteed that the mandated updates for WordPress will not break the website, nor that plugins will continue to function if not updated.

For this reason, having a trained web specialist on hand to monitor the website is necessary to update plugins, rollback plugins, replace plugins or even adjust the theme to continue optimal performance.

My website wasn’t built by Launch Digital, can you still service it?

Yes, we welcome clients who are looking for a long term relationship with a dedicated webmaster.

We first like to do a Website Evaluation to become familiar with the website, how it was built and look for any potential issues that may arise. We will perform a full website care plan service and make a list of issues to fix and suggestions for improvement needed, in order to proceed with the website on a monthly plan. Based on your type of website, the Website Evaluation is a generally 4-hour fee.

What’s the process to get started?

If we built the website, it’s highly likely we’ll already be maintaining it.

If we didn’t build it, we’d need to perform an assessment to determine the risks involved in maintaining it.

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